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Payment Policy

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Payment Policy

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1. Security:

  • PCI DSS Compliance: "We comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of your payment information."

  • Data Encryption: "We use industry-standard encryption (e.g., SSL/TLS) to protect your payment data during transmission and storage."

  • 3-D Secure (3DS): "We implement 3-D Secure (3DS) on all transactions to enhance security and reduce fraud."

2. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards:

    • Visa

    • Mastercard

    • American Express

    • Discover

    • JCB

    • Diners Club

    • Elo

    • Hipercard

    • Maestro

    • UnionPay

  • Debit Cards

  • Wix Payments (if applicable)

  • PayPal

  • Apple Pay

3. Payment Processing

  • All payments are processed securely through [Name of Payment Processor, e.g., Wix Payments, Stripe].

  • We use industry-standard encryption technology to protect your payment information.

  • 3-D Secure (3DS): We implement 3DS on all transactions. 3D Secure is a protocol that adds an extra layer of security by requiring cardholders to authenticate themselves with an additional step, such as entering a one-time password (OTP) received via SMS or a temporary PIN, before completing a purchase.

  • Currency: Payments are accepted in US Dollars (USD).

4. Payment Processing Fees:

Credit Card Processing Fee Statement

Please Note: For credit card transactions, a processing fee may be applied. This fee is typically charged by your credit card issuing bank or financial institution, not by Kings Apron.

How it Works:

  • When you use a credit card to make a purchase, your bank or financial institution may charge a small fee to the merchant (us) for processing the transaction. This fee is known as an "interchange fee."

  • Why is this fee charged?

  • Processing Costs: Banks and financial institutions incur costs for processing credit card transactions, such as:

  • Routing the transaction: Sending the transaction information through the payment network.

  • Fraud prevention: Implementing security measures to prevent fraudulent transactions.

  • Maintaining payment infrastructure: Operating and maintaining the systems that process credit card payments.

  • Risk Management: Banks assume the risk of potential chargebacks and fraud.

  • How does it affect me?

  • No Direct Charge: This fee is typically not charged directly to you by Kings Apron.

  • Potential Impact on Interest Rates: Your bank or financial institution may factor these interchange fees into your overall interest rate on your credit card account.

  • For more information:

  • Please contact your credit card issuer or financial institution directly for details on their specific fee structure and how it may impact your account.

  • We strive to provide you with transparent and accurate information regarding all aspects of your transaction.

5. Order Confirmation

  • Upon successful order placement, you will receive an order confirmation email.

6. Order Cancellation

  • You may cancel your order within 6 hours of placing it.

  • To cancel an order, please contact us immediately at kingsapron@gmail.com and at 404-436-7242.

  • There will be a cancellation fee of $15.

7. Taxes

  • Sales tax will be calculated and added to your order total based on your shipping address.

8. Refunds and Returns

  • Due to the nature of our products and to ensure fairness for all customers, we have a no refund policy.

  • Return Policy:

  • Fedora Hats:

  • One Size Fits All: Fedora Hats are designed to be "One Size Fits All" with an adjustable inner strap.

  • No Returns: Due to the nature of this product, we do not accept returns on Fedora Hats.

  • Waist Beads, Anklets, Bracelets, and Other Wearable Items:

  • Size Responsibility: Customers are responsible for ensuring they order the correct size for these items.

  • No Returns: Due to the personalized nature of these items, we do not accept returns on waist beads, anklets, bracelets, or other wearable items.

  • Exceptions:

  • Damaged or Defective Items:

  • We may consider returns for items that arrive damaged or defective.

  • Customers must contact us within 3 days of receiving their order to report any issues.

  • We may require photographic evidence of the damage or defect.

  • If a return is approved, we will offer a replacement of the damaged/defective item.

  • No Refunds in All Cases:

  • Please note that there are absolutely no refunds issued under any circumstances, including but not limited to:

  • Change of mind

  • Incorrect size ordered (by the customer)

  • Shipping delays

  • Lost or stolen packages

  • Package Loss:

  • While we take steps to ensure safe delivery of your order, we are not responsible for lost or stolen packages. We encourage customers to track their shipments and contact USPS if necessary.

  • Disclaimer: This Return and Refund Policy is subject to change without prior notice.

9. Disputes

  • For any payment disputes, please contact us at kingsapron@gmail.com within 7 days of the transaction.

  • Charges must be over $50 to be eligible for dispute.

  • All products must be returned, please contact us for the shipping address.

  • We will investigate the dispute and work with you to resolve the issue.

10. Security

  • We take all reasonable measures to protect your payment information.

  • We comply with all applicable data security standards.

11. International Payments:

  • We do ship internationally, payments are accepted in US Dollars (USD).

12. Recurring Payments:

  • Not applicable at this time.

13. Changes to this Policy

  • We reserve the right to update this Payment Policy at any time.

  • Any changes will be posted on this page.

Disclaimer:

This Payment Policy is subject to change without prior notice. Please review this policy periodically for any updates.

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